These Terms and Conditions ("Terms") govern your use of the Go That Way website (the "Website") and your bookings with Go That Way ("we," "us," or "our"). By using the Website or booking a tour with us, you agree to be bound by these Terms.

1. Passports, Visas, and Travel Documents

You are solely responsible for ensuring you have all necessary travel documents for the countries you visit on your tour, including passports, visas, health certificates, and proof of vaccinations. Please check with the relevant embassies or consulates before booking your tour.

2. Bookings

We reserve the right to not confirm your booking until we receive full payment and all required documentation is signed and returned. Any changes or cancellations to your booking are subject to these Terms.

2.1 Single Supplements:

Please note that single travelers are required to pay the single supplement fee on all tours with accommodation.

2.2 Optional Activities:

Optional activities within National Parks or Reserves may incur additional conservation fees.

3. Tour Price, Payment, and Deposit

Your booking is confirmed upon receipt of written confirmation from Go That Way.

Payment Schedule:

• 50% deposit due 60 days before departure.
• Full payment due 30 days before departure.

Late Payment:

Failure to make a payment by the due date may result in cancellation of your booking, subject to our cancellation policy.

Price Changes:

While we strive for accurate pricing, prices may change due to factors beyond our control. We will use our best efforts to notify you of any such changes as soon as possible.

Tour Price Inclusions:

The tour price includes only the services and items listed in the itinerary.

Pre/Post-Tour Services:

Pre- or post-tour services booked through Go That Way are not part of the tour price and are subject to the cancellation terms of the third-party provider.

Price Fluctuations:

We reserve the right to adjust prices for activities subject to government regulations or unforeseen circumstances. We will notify you of any such changes as soon as possible.

Website Pricing:

We aim for accurate pricing on the Website, but reserve the right to correct any unintended or obvious errors.

Currency:

All prices are quoted in British Pounds (GBP). Your final charge may vary slightly if you pay in another currency.

Payment Method:

We accept electronic funds transfer (EFT). Proof of transfer with a bank stamp must be emailed to Bookings@gothatway.co.za. Bank transfer fees are your responsibility.

4. Cancellation Policy

Please refer to our Refund Policy to learn more.

5. Disclaimer of Liability

We act as a tour aggregator and do not own or operate any of the services included in your tour. We will not be liable for any loss, damage, injury, or death arising from the acts or omissions of any third-party service provider. We also disclaim liability for any events beyond our reasonable control, such as weather conditions, political unrest, or acts of God.

6. Limitation of Liability

Our total liability to you for any claim arising out of these Terms, including in respect of breach of contract, negligence or otherwise, shall not exceed the price you paid for the tour.

7. Force Majeure

We will not be liable for any delay or cancellation of your tour due to events beyond our reasonable control, including acts of God, war, terrorism, natural disasters, strikes, or government regulations.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa.

9. Dispute Resolution

Any dispute arising out of or in connection with these Terms shall be settled by binding arbitration in accordance with the rules of a recognized arbitration institution. The arbitration shall take place in Cape Town, South Africa.

10. Entire Agreement

These Terms, together with any booking confirmation and any other documents incorporated by reference, constitute the entire agreement between you and us with respect to your booking and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

11. Contact Us

If you have any questions about these Terms, please contact us at support@gothatwaycapetown.co.uk.

12. GDPR Notice

We are committed to protecting your privacy. Please see our separate Privacy Policy for details on how we collect, use, and disclose your personal information.